Fast. Reliable.
Straight to you.
Every order is dispatched from our Sydney warehouse with express courier service.
Processing & Handling
All orders are processed within 1 business day. Orders placed before 12pm are dispatched same day from our Sydney warehouse.
During peak periods, processing may extend to 2 business days - but we always aim to ship as fast as possible.
Shipping Times Australia
We use express courier services for all domestic orders. Estimated delivery after dispatch:
Shipping insurance is optional and available at checkout.
International Orders
We ship worldwide. Delivery times vary by destination and courier. Please note:
- Hexa Lighting is not responsible for government charges in the destination country.
- This includes taxes, duties, tariffs, customs fees, and import charges.
- All applicable fees are the responsibility of the recipient.
Tracking Your Order
A tracking number will be emailed to you once your order has been dispatched. Use it to monitor your delivery in real time through the courier's portal.
If you haven't received a tracking update within 2 business days of placing your order, please get in touch.
