FREQUENTLY ASKED QUESTIONS

Below FAQ are some common concerns of our clients before purchasing our HEXA Lights, if you have other questions,
please fill out the contact form. We'd love to hear from you!

Easy plug-and-play installation. Each lighting package comes with included instructions. For more details follow our step by step installation instructions- under support tab.

No. HEXA Lights are designed to be connected directly to your 220-240V AC lighting circuit, As each LED Lighting tube has its own built in transformer.

No, joining separate systems are not permitted.

Yes, our RGB Collection provides colour changing light.

Our lighting products are non-dimmable.

No- Not only do our HEXA LED Lights consume less energy, but the LED tubes also use energy more efficiently, which saves a lot of money!

Use the holes provided in each connect bracket to fix the lighting grid to a ceiling or wall. Depending on the surface you are fixing you, you may need to install wall anchors or similar beforehand. Each lighting system can also be drop hung from the ceiling. Use the same mounting hole in each connector bracket to mount it to a ceiling hanger. Use a ceiling hanger that is suitable for the weight and application. Ceiling hangers or similar substitutes can be purchased from your local building hardware supplier.

We sure do! Our warranty on lighting products is 5 years.

We ship worldwide. See our Shipping Information page for more information.

Yes, we have a growing network of approved installers that benefit from our installer discounts. If you are interested in joining our installer program please contact us to register your interest.

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